LESS STRESS. MORE massage.

60-Minute Custom Massage Session

$7995

First-time guest only.
Sessions include time for dressing & consultation.

90-Minute Custom Massage Session

$11995

First-time guest only.
Sessions include time for dressing & consultation.


Charlotte, NC
This is the second time my partner and I booked with Patricia and had the same problem. On 3/23 I was booked for a 90 minute massage (80 hands-on) at 2:45pm. She took me back at 2:43pm and spoke to me for about 4 minutes about her resume. The massage was okay but the ending felt rushed. Once I got up to put my clothes on I realized it was 3:54pm. This was not a 90 minute massage (or 80). When I brought this up to the front desk, it was brushed off to just being "a few minutes under". My massage should've ended at 4:10 to allow time to get dressed. I lost 16 minutes that I paid for. The front desk worker didn't show any concern and offered no solutions. I asked to have any remaining appointments with her rebooked. I was then asked to tip and refused for obvious reasons. My partner had a similar experience in the past where Patricia did not give her the full time (which was a couples massage so she had to wait 15 minutes for me and was told that I just got extra time which I didn't). The customer service was unacceptable, especially since solutions weren't offered. Even a free entrancement on the next service would have been nice. This is part of the reason I cancelled my membership. Why raise the prices if we're going to receive less time and poor customer service.

Charlotte, NC
Very professional

more reviews…

Center Hours

Monday: 10:00 am – 9:00 pm
Tuesday: 10:00 am – 9:00 pm
Wednesday: 10:00 am – 9:00 pm
Thursday: 10:00 am – 9:00 pm
Friday: 10:00 am – 9:00 pm
Saturday: 10:00 am – 7:00 pm
Sunday: 10:00 am – 6:00 pm

MASSAGE KEEPS
YOU MOVING

At LaVida Massage of Ballantyne we are pleased to offer professional services and constantly strive to provide our guests with a beneficial experience. We work with state-licensed Massage Therapists who specialize in the use of a variety of techniques.  All of our Massage Therapists and Estheticians are dedicated to customizing each massage or skincare session in order to provide the best possible treatment for every guest.

Featured LaVida Massage Services

Migraine Therapy Massage

60-Minute Custom Massage Session

This service consists of 50-minute hands-on massage customized and unique to your concerns and your body…

read more

Migraine Therapy Massage

90-Minute Custom Massage Session

This service consists of 80-minute hands-on massage customized and unique to your concerns and your body...

read more

Prenatal Massage

Prenatal Massage

Pregnancy is a time of change and growth for a woman’s body. Some of these changes can be stressful…

read more